diff --git a/review_agent/feishu_questions/__init__.py b/review_agent/feishu_questions/__init__.py
new file mode 100644
index 0000000..c83871d
--- /dev/null
+++ b/review_agent/feishu_questions/__init__.py
@@ -0,0 +1 @@
+"""Reserved Feishu question services."""
diff --git a/review_agent/feishu_questions/intent.py b/review_agent/feishu_questions/intent.py
new file mode 100644
index 0000000..d0cadd1
--- /dev/null
+++ b/review_agent/feishu_questions/intent.py
@@ -0,0 +1,43 @@
+from __future__ import annotations
+
+import re
+
+
+WORKFLOW_KEYWORDS = {
+    "regulatory_review": ("法规核查", "风险", "整改", "RR-"),
+    "application_form_fill": ("自动填表", "填表", "申报文件", "AFF-"),
+    "file_summary": ("自动汇总", "文件汇总", "目录", "页数", "FS-"),
+}
+
+
+def parse_question_intent(text: str) -> dict[str, object]:
+    normalized = (text or "").strip()
+    batch_no = _extract_batch_no(normalized)
+    workflow_type = _detect_workflow_type(normalized, batch_no)
+    latest = bool(re.search(r"(最新|最近|上一个|最后一个)", normalized))
+    intent = "batch_status" if batch_no or latest else "unknown"
+    if workflow_type == "regulatory_review" and any(keyword in normalized for keyword in ["风险", "阻断", "整改"]):
+        intent = "risk_summary"
+    if workflow_type == "application_form_fill" and any(keyword in normalized for keyword in ["导出", "文件", "word", "Word"]):
+        intent = "export_summary"
+    if workflow_type == "file_summary" and any(keyword in normalized for keyword in ["缺失", "目录", "页数"]):
+        intent = "missing_summary"
+    return {
+        "intent": intent,
+        "workflow_type": workflow_type,
+        "batch_no": batch_no,
+        "latest": latest or not batch_no,
+    }
+
+
+def _extract_batch_no(text: str) -> str:
+    match = re.search(r"\b(?:RR|AFF|FS)-[A-Za-z0-9-]+", text, flags=re.IGNORECASE)
+    return match.group(0).upper() if match else ""
+
+
+def _detect_workflow_type(text: str, batch_no: str = "") -> str:
+    source = f"{text} {batch_no}"
+    for workflow_type, keywords in WORKFLOW_KEYWORDS.items():
+        if any(keyword in source for keyword in keywords):
+            return workflow_type
+    return ""
diff --git a/review_agent/feishu_questions/permissions.py b/review_agent/feishu_questions/permissions.py
new file mode 100644
index 0000000..a99ea63
--- /dev/null
+++ b/review_agent/feishu_questions/permissions.py
@@ -0,0 +1,9 @@
+from __future__ import annotations
+
+
+def can_access_batch(user, batch) -> bool:
+    if not user or not getattr(user, "is_authenticated", False):
+        return False
+    if getattr(user, "is_staff", False) or getattr(user, "is_superuser", False):
+        return True
+    return getattr(batch, "user_id", None) == user.pk
diff --git a/review_agent/feishu_questions/query.py b/review_agent/feishu_questions/query.py
new file mode 100644
index 0000000..91f8256
--- /dev/null
+++ b/review_agent/feishu_questions/query.py
@@ -0,0 +1,85 @@
+from __future__ import annotations
+
+from review_agent.models import ApplicationFormFillBatch, ExportedSummaryFile, FileSummaryBatch, RegulatoryReviewBatch
+
+from .permissions import can_access_batch
+
+
+WORKFLOW_MODELS = {
+    "file_summary": FileSummaryBatch,
+    "regulatory_review": RegulatoryReviewBatch,
+    "application_form_fill": ApplicationFormFillBatch,
+}
+
+
+def query_batch_summary(user, *, workflow_type: str | None = None, batch_no: str | None = None, latest: bool = False) -> dict:
+    candidates = _candidate_batches(workflow_type)
+    if batch_no:
+        for current_workflow_type, model in candidates:
+            batch = model.objects.filter(batch_no=batch_no).first()
+            if batch:
+                return _serialize_allowed_batch(user, current_workflow_type, batch)
+        return {"ok": False, "permission_result": "not_found", "answer_summary": "未找到对应批次。"}
+
+    if latest:
+        for current_workflow_type, model in candidates:
+            queryset = model.objects.all().order_by("-finished_at", "-created_at", "-id")
+            for batch in queryset:
+                if can_access_batch(user, batch):
+                    return _serialize_batch(current_workflow_type, batch, permission_result="allowed")
+        return {"ok": False, "permission_result": "not_found", "answer_summary": "未找到可访问的批次。"}
+
+    return {"ok": False, "permission_result": "not_found", "answer_summary": "请提供批次号，或询问最新/最近批次。"}
+
+
+def _candidate_batches(workflow_type: str | None):
+    if workflow_type and workflow_type in WORKFLOW_MODELS:
+        return [(workflow_type, WORKFLOW_MODELS[workflow_type])]
+    return list(WORKFLOW_MODELS.items())
+
+
+def _serialize_allowed_batch(user, workflow_type: str, batch) -> dict:
+    if not can_access_batch(user, batch):
+        return {"ok": False, "permission_result": "denied", "answer_summary": "无权限访问该批次。"}
+    return _serialize_batch(workflow_type, batch, permission_result="allowed")
+
+
+def _serialize_batch(workflow_type: str, batch, *, permission_result: str) -> dict:
+    summary = _summary_for_batch(workflow_type, batch)
+    result_url = _result_url(workflow_type, batch.pk)
+    answer = f"{batch.batch_no} 状态 {batch.status}。{summary}"
+    return {
+        "ok": True,
+        "permission_result": permission_result,
+        "workflow_type": workflow_type,
+        "batch_id": batch.pk,
+        "batch_no": batch.batch_no,
+        "status": batch.status,
+        "summary": summary,
+        "result_url": result_url,
+        "answer_summary": answer,
+    }
+
+
+def _summary_for_batch(workflow_type: str, batch) -> str:
+    if workflow_type == "file_summary":
+        return f"文件 {batch.total_files} 个，成功 {batch.success_files} 个，失败 {batch.failed_files} 个。"
+    if workflow_type == "regulatory_review":
+        risk = batch.risk_summary or {}
+        return f"阻断项 {int(risk.get('blocking') or 0)} 个，高风险 {int(risk.get('high') or 0)} 个。"
+    if workflow_type == "application_form_fill":
+        export_count = ExportedSummaryFile.objects.filter(
+            workflow_type="application_form_fill",
+            workflow_batch_id=batch.pk,
+        ).count()
+        return f"导出文件 {export_count} 个，冲突字段 {len(batch.conflict_summary or [])} 个。"
+    return ""
+
+
+def _result_url(workflow_type: str, batch_id: int) -> str:
+    paths = {
+        "file_summary": f"/api/review-agent/file-summary/{batch_id}/status/",
+        "regulatory_review": f"/api/review-agent/regulatory-review/{batch_id}/status/",
+        "application_form_fill": f"/api/review-agent/application-form-fill/{batch_id}/status/",
+    }
+    return paths.get(workflow_type, "/")
diff --git a/review_agent/feishu_questions/service.py b/review_agent/feishu_questions/service.py
new file mode 100644
index 0000000..3d36d8f
--- /dev/null
+++ b/review_agent/feishu_questions/service.py
@@ -0,0 +1,37 @@
+from __future__ import annotations
+
+from django.utils import timezone
+
+from review_agent.models import FeishuQuestionLog
+
+from .intent import parse_question_intent
+from .query import query_batch_summary
+
+
+def answer_question(user, text: str, *, source_type: str = FeishuQuestionLog.SourceType.SIMULATE) -> dict:
+    parsed = parse_question_intent(text)
+    result = query_batch_summary(
+        user,
+        workflow_type=parsed.get("workflow_type") or None,
+        batch_no=parsed.get("batch_no") or None,
+        latest=bool(parsed.get("latest")),
+    )
+    status = FeishuQuestionLog.Status.SUCCESS if result.get("ok") else FeishuQuestionLog.Status.FAILED
+    answer_summary = str(result.get("answer_summary") or "")
+    log = FeishuQuestionLog.objects.create(
+        system_user=user if getattr(user, "is_authenticated", False) else None,
+        source_type=source_type,
+        question_text=text,
+        intent=str(parsed.get("intent") or "unknown"),
+        query_object={
+            "workflow_type": parsed.get("workflow_type") or "",
+            "batch_no": parsed.get("batch_no") or "",
+            "latest": bool(parsed.get("latest")),
+        },
+        answer_summary=answer_summary[:500],
+        permission_result=str(result.get("permission_result") or ""),
+        status=status,
+        error_message="" if result.get("ok") else answer_summary,
+        processed_at=timezone.now(),
+    )
+    return {**result, "intent": parsed.get("intent"), "log_id": log.pk}
diff --git a/review_agent/management/commands/feishu_question_simulate.py b/review_agent/management/commands/feishu_question_simulate.py
new file mode 100644
index 0000000..1220ed4
--- /dev/null
+++ b/review_agent/management/commands/feishu_question_simulate.py
@@ -0,0 +1,21 @@
+from __future__ import annotations
+
+from django.contrib.auth import get_user_model
+from django.core.management.base import BaseCommand, CommandError
+
+from review_agent.feishu_questions.service import answer_question
+
+
+class Command(BaseCommand):
+    help = "Simulate a reserved Feishu question against local workflow data."
+
+    def add_arguments(self, parser):
+        parser.add_argument("--username", required=True, help="System username used as asker.")
+        parser.add_argument("question", help="Question text, for example: 查最新法规核查")
+
+    def handle(self, *args, **options):
+        user = get_user_model().objects.filter(username=options["username"]).first()
+        if not user:
+            raise CommandError(f"用户不存在：{options['username']}")
+        result = answer_question(user, options["question"])
+        self.stdout.write(result.get("answer_summary") or "无可返回摘要。")
diff --git a/tests/test_feishu_question_reserved.py b/tests/test_feishu_question_reserved.py
new file mode 100644
index 0000000..07b01e4
--- /dev/null
+++ b/tests/test_feishu_question_reserved.py
@@ -0,0 +1,92 @@
+from io import StringIO
+
+from django.core.management import call_command
+import pytest
+
+from review_agent.feishu_questions.intent import parse_question_intent
+from review_agent.feishu_questions.query import query_batch_summary
+from review_agent.feishu_questions.service import answer_question
+from review_agent.models import Conversation, FeishuQuestionLog, FileSummaryBatch, RegulatoryReviewBatch
+
+
+pytestmark = pytest.mark.django_db
+
+
+def test_query_latest_regulatory_batch_for_owner(django_user_model):
+    user = django_user_model.objects.create_user(username="owner", password="pass")
+    conversation = Conversation.objects.create(user=user, title="会话")
+    summary = FileSummaryBatch.objects.create(conversation=conversation, user=user, batch_no="FS-001")
+    RegulatoryReviewBatch.objects.create(
+        conversation=conversation,
+        user=user,
+        source_summary_batch=summary,
+        batch_no="RR-001",
+        status=RegulatoryReviewBatch.Status.SUCCESS,
+        risk_summary={"blocking": 0, "high": 1},
+    )
+
+    result = query_batch_summary(user, workflow_type="regulatory_review", latest=True)
+
+    assert result["ok"]
+    assert result["batch_no"] == "RR-001"
+    assert "高风险 1" in result["answer_summary"]
+
+
+def test_query_denies_other_users_batch(django_user_model):
+    owner = django_user_model.objects.create_user(username="owner", password="pass")
+    other = django_user_model.objects.create_user(username="other", password="pass")
+    conversation = Conversation.objects.create(user=owner, title="会话")
+    batch = FileSummaryBatch.objects.create(conversation=conversation, user=owner, batch_no="FS-PRIVATE")
+
+    result = query_batch_summary(other, batch_no=batch.batch_no)
+
+    assert not result["ok"]
+    assert result["permission_result"] == "denied"
+
+
+def test_query_admin_can_access_other_users_batch(django_user_model):
+    owner = django_user_model.objects.create_user(username="owner", password="pass")
+    admin = django_user_model.objects.create_user(username="admin", password="pass", is_staff=True)
+    conversation = Conversation.objects.create(user=owner, title="会话")
+    FileSummaryBatch.objects.create(conversation=conversation, user=owner, batch_no="FS-ADMIN")
+
+    result = query_batch_summary(admin, batch_no="FS-ADMIN")
+
+    assert result["ok"]
+    assert result["permission_result"] == "allowed"
+
+
+def test_parse_question_intent_recognizes_batch_latest_and_workflow():
+    parsed = parse_question_intent("查最新法规核查")
+    assert parsed["workflow_type"] == "regulatory_review"
+    assert parsed["latest"] is True
+
+    parsed = parse_question_intent("AFF-20260607-001 的 Word 在哪里")
+    assert parsed["workflow_type"] == "application_form_fill"
+    assert parsed["batch_no"] == "AFF-20260607-001"
+    assert parsed["intent"] == "export_summary"
+
+
+def test_answer_question_records_log_without_full_answer(django_user_model):
+    user = django_user_model.objects.create_user(username="owner", password="pass")
+    conversation = Conversation.objects.create(user=user, title="会话")
+    FileSummaryBatch.objects.create(conversation=conversation, user=user, batch_no="FS-LOG")
+
+    result = answer_question(user, "查最新自动汇总")
+
+    log = FeishuQuestionLog.objects.get(pk=result["log_id"])
+    assert log.intent == "batch_status"
+    assert log.query_object["workflow_type"] == "file_summary"
+    assert log.answer_summary
+    assert len(log.answer_summary) <= 500
+
+
+def test_feishu_question_simulate_command_outputs_summary(django_user_model):
+    user = django_user_model.objects.create_user(username="owner", password="pass")
+    conversation = Conversation.objects.create(user=user, title="会话")
+    FileSummaryBatch.objects.create(conversation=conversation, user=user, batch_no="FS-CMD")
+    output = StringIO()
+
+    call_command("feishu_question_simulate", "--username", user.username, "查最新自动汇总", stdout=output)
+
+    assert "FS-CMD" in output.getvalue()